Voice over Internet Protocol (VoIP) refers to a phone service being offered over the Internet. It is normally applicable in cases where there is a reasonable Internet connection. VoIP service providers usually offer lower rates compared to the traditional phone companies. This is beneficial because maintaining business phone systems using the services of traditional phone companies can be expensive.
Furthermore, VoIP systems have increased functionality in that the incoming calls can easily be routed automatically to the VoIP phone wherever it is plugged into the network.
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Top 6 VoIP Providers for Small Businesses in 2018
Nextiva may be considered as the overall number one provider of VoIP to businesses in that it combines excellently the standard features, price, as well as an industry’s leading customer support. The VoIP services of Nextiva feature advanced domestic calling freely unlimited, advanced call routing, online faxing, and much more. The customer support service of this company includes offering small businesses with setting up and using the service in step by step manner and also dealing with any issue arising after that.
RingCentral can be considered as a provider of complete features to small firms. Just like any other provider of VoIP, this company provides all the features of call management, which include auto-attendant, hold music, call forwarding, caller ID, web-based system administration, call transfer, etc.
In addition to this, RingCentral provides some more features which other providers do not have. These include 1,000 toll-free minutes, unlimited video meetings which have screen sharing, and integration with Google Box, Microsoft, and Dropbox. The integration with third-party services and video meetings offered by this company assist small businesses in collaborating with their customers and among their employees.
8×8 offers excellent international calling to small firms. As such, this is ideal for those businesses which receive and make many international calls. Both Unlimited and Global packages offered by 8×8 may result in substantial cost savings. The Unlimited Package involves unlimited calls to top 9 global destinations. On the other hand, the Global Package offered by 8×8 involves unlimited calls to top 40 international destinations.
The Vonage is the best VoIP provider in the area of business collaboration. Through its business collaboration with Amazon Chime, Vonage can integrate the online communication as well as a tool for collaborating with VoIP phone service. The online meetings, online chat, video conferencing, file sharing capabilities, and online chat of Chime make Vonage’s VoIP service appear as an all-rounded business solution.
The Grasshopper is a virtual VoIP provider which combines both benefits of a low-cost solution to VoIP virtual phone number and the support as well as features which individual business people need.
Grasshopper enables its users to present the core business to their customers or even give the capability to establish a phone number in a separate area code from the place they are based. From there, the calls are communicated on the personal mobile number of the customer. Furthermore, the incoming calls are sent to the targeted personal phone while the outgoing calls display as coming from the business number.
This is the best VoIP provider in the area of offering the phone numbers virtually in the international calls. The calling features of Phone.com comprise call screening, international calls, call queuing, an auto attendant, and fax to email. This company includes in its packages, the calls to far distance to the following countries: Canada, Germany, United Kingdom (UK), Israel, Italy, Puerto Rico, France, and the Netherlands.
The best VoIP providers which every small business may consider in 2018 are Nextiva, RingCentral, 8×8, Grasshopper, and Phone.com. Nextiva is best because it excellently combines the standard features, price, as well as industry’s leading customer support.
RingCentral is the best for proving full-featured service. For the international physical calls, 8×8 is the best VoIP provider. On the other hand, Phone.com appears as the best company for providing the phone numbers virtually for the international calls. Finally, Grasshopper is the best virtual VoIP because it combines the low-cost benefits of phone numbers virtually and the support for meeting the needs of solo entrepreneurs.